This tutorial will walk you through installing and activating your Pro Tools software. Please use this guide if you received Pro Tools as a boxed package.
Did you receive an iLok by itself? (On or after May 2018) If so, please use this guide instead: https://fso.zendesk.com/hc/en-us/articles/202879110
Before you begin, please locate your iLok and Download Code. You will need these to continue:
This can be found in your Pro Tools box.
If you received Pro Tools in a physical box, this can be found on your activation card.
This tutorial is divided into 4 sections:
[PART 1] iLOK ACCOUNT CREATION
Step 1. Visit www.ilok.com and click the option to "Create Free Account."
Step 2. Fill in the requested information. IMPORTANT: Write down your iLOK User ID. You will need it at a later time to synchronize the two accounts and obtain the product license.
Step 3. Once your account has been created you will be taken to the "My Account" page. Click on the option to download the iLOK License Manager.
Step 4. On the next page, click on the green “Mac OS X” button. This will download the installer for the iLOK License Manager.
Note: We highly encourage you to download and read over the iLOK License Manager User Manual and the Quick Start Guide. These will insure that you get the most out of your iLok License Management software. For your convenience we have also linked to them below.
Step 5. Once the download has finished, locate the DMG file in your downloads folder. Double click on it to launch the installer. Follow the on screen prompts to complete installation.
This concludes our iLok preparation. We will be returning to the iLok and the iLok License Manager later on in this tutorial.
[PART 2] AVID REGISTRATION
Step 1. Click on the following link to access the Avid website: www.avid.com/activation. Enter your information (use your Full Sail email address for consistency) then select "Create an account."
Step 2. Before you can continue, you must complete your profile. Click Update to verify your billing address.
Step 3. Enter your Pro Tools Download Code (found in your student email) into the text field and click the “Activate Product" button.
Note: If you received Pro Tools as a physical package, this can be found on your activation card.
Step 4. On the next screen, select "Avid / Reseller not listed."
Step 5. During the Pro Tools registration process, you may be prompted to enter the iLok User ID that we discussed earlier in the tutorial. You will need to enter this User ID EXACTLY as it was entered on the iLok.com site.
Step 6. Once registration is complete, you will be redirected to the "My Products & Subscriptions" section of your Avid.com account. Click Show to download the Pro Tools installer.
Once you run the installer, you will be prompted to activate your Pro Tools with the iLok License Manager. Before you can install Pro Tools, you must first activate your Pro Tools software license onto your iLok USB thumb drive (PART 4).
[PART 3] iLOK LICENSE ACTIVATION
You will need to transfer your Pro Tools license onto your iLok in order to use Pro Tools.
Step 1. If you are not automatically prompted to open the iLok license manager, navigate to your Applications folder and double click on the iLOK License Manager Application icon to launch the License Manager.
Step 2. Click the “Sign in” button in the upper left corner to log into your iLOK.com account.
Step 3. Once logged in you will need to connect your iLOK to your computer. Once the iLOK is recognized, you can use the tabs at the top for various views of your licenses. The "Show Details" button will you more specific information on a license.
• All Licenses: Shows all licenses in your account, both activated and not activated.
• Available: Shows the licenses eligible for activation to a new iLOK.
• All Activations: Shows only your activated licenses (the ones already on an iLOK).
• Unavailable: Shows licenses that have expired or been transferred to another account.
Step 4. Select the "Available" view to see the licenses available for activation to an iLOK. There are 3 ways you can activate the license:
1. Right click on the license name and select “Activate" from the dropdown menu (used in the example below)
2. Drag and drop licenses from the available window directly onto an iLok in the left column to transfer.
3. Click to select the license to be transferred, click the show details button, and then click on "Activate" on the right
Step 5. You will be prompted to select an “activation location.” Select the iLok and click “Activate.”
Step 6. You will be prompted to confirm the activation. Click “OK.” A blue progress bar will appear on the left. When the activation is complete, a message will appear to let you know that the license was successfully transferred.
Step 7. To confirm that the license was transferred, you can click on the iLok in the left column. The license should appear on the right.
(If you cannot find the installer, go to your Avid My Products and Subscriptions page to download it.)
Step 2. Once the installation is complete, make sure that your iLok is connected to your computer. Double click on the Pro Tools application icon from within your Applications folder. Pro Tools should launch without any issues.
Step 3. In addition to Pro Tools, you will need to run the AIR Effects Bundle, AIR Instruments Bundle, and XPAND II installers.
Download these installers from one of the following...
- Launch the Avid Application Manager > Apps > The installers are listed as First AIR Effects Bundle and First AIR Instruments Bundle, but they install the same plug-ins/versions.