Full Sail Email - Adjust settings for spam/junk mail

This tutorial will show you how to adjust your student email settings to prevent emails from being sent to the spam folder. It is a good idea to do this because you will receive many important updates via email (such as shipping information, software codes, and course information) while you are a student at Full Sail.

Step 1. Sign into your student email account. Click the gear icon in the top right hand corner, and select “Options” from the drop-down menu.


Step 2. Select "Organize Email" from the options on the lefthand menu. Make sure that "Inbox Rules" is selected in blue along the top menu tab.


Step 3. Click on the "+" button and select the option to "Create new rule for arriving messages.”


Step 4. Name your new rule appropriately in the first field


Step 5. For the second field, change it to read "When the message arrives, and: It includes these words in the sender's address…”


Step 6. A new window will pop open asking you to specify words or phrases - Add the following or any additional terms of your choosing

  • "Fullsail.edu" - To ensure fellow student emails arrive at your inbox
  • "Fullsail.com" - To ensure that faculty and staff member emails arrive at your inbox
  • "MBS" - To ensure that any e-Book deliveries from MBS arrive at your inbox
  • "Kivuto" - To ensure that any digital software distribution through Kivuto arrives at your inbox



Step 7. For the third field, change it to read "Do the following: Move the message to folder..."


Step 8. A new window will pop open asking you to specify a folder to move the message to. Make sure that "Inbox" is selected and click OK


Step 9. Congratulations! Make sure to save your adjustments at the bottom of the screen!



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